Heritage Collection by Nutrapél

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Frequently asked questions

Who manufactures Heritage Collection amenities?

Heritage Collection is the professional amenities brand of Nutrapél, a Mexican personal-care manufacturer. That means in-house formulas, control of the product from origin to delivery, and a direct partner — no intermediaries — for every hotel project.

What products does the Heritage line include?

The line is five professional formulas: shampoo, conditioner treatment, shower gel, hand cleanser and body lotion. All five come in a 300 ml dispenser with a 1 L refill. There are also two 90 ml travel formats: Hydrating Fluid SPF 50+ and Insect Repellent.

What ingredients do the formulas use?

The whole line starts from hyaluronic acid, and each product pairs it with its own ingredient: coconut oil in the shampoo, argan oil in the conditioner, amino acids in the shower gel and hand cleanser, and olive oil in the body lotion.

Can I put my hotel's logo on the labels?

Yes. The professional bottle and the formula stay the same: what gets customized is the label, where your hotel's logo and visual identity are integrated. Printing is single-ink, which is how it is produced at the plant. The entire system — 300 ml dispensers, 1 L refills and travel formats — supports custom labels.

How does the customization process work?

Four steps. Brand briefing: we get to know your logo, colors and the character of the hotel. Label design: we translate your identity into the Heritage format and present proposals. Sample: you receive the physical product with your label to approve it in your own space. Production and delivery: once the sample is approved, we manufacture and deliver ready to install.

Can I see how my brand would look before committing?

Yes, in two ways. In the website configurator you upload your hotel's logo and see straight away how it would look on the line, and you leave with a PDF proposal. And before production, a physical sample is made with your label so you can approve it in your own space.

Are 300 ml refillable dispensers better than single-use bottles?

The Heritage system is built around the refillable dispenser. The 300 ml dispenser stays installed on the wall bracket and is simply topped up from the 1 L container: that means fewer emergency purchases, less waste and less time per room than replacing single-use bottles. The amber bottle also dresses the bathroom instead of signalling consumption.

How are the dispensers refilled? Is it more work for housekeeping?

It is less work. The dispenser is not swapped: it stays on its bracket and the team refills it in seconds from the 1 L container, with no bottle changes and no unnecessary waste. The cycle is always the same and the bathroom looks like day one.

How are the dispensers installed in the bathroom?

On wall brackets, available for 2 or 3 dispensers. They stay fixed, tidy and secure — in the shower or by the sink — and keep bottles from moving or falling.

Do you offer sunscreen and insect repellent for hotels?

Yes, in a 90 ml travel format: Hydrating Fluid SPF 50+ with UVA/UVB protection suitable for face, body and sensitive skin, and Insect Repellent with effective protection that cares for the skin. They work as an in-room amenity or a welcome detail, and they are what guests appreciate by the pool, on the terrace or on an excursion.

How quickly do you respond to an inquiry?

We reply within 24 business hours. The first contact is to understand your project; then we define products, formats and customization, and you receive a sample and a proposal for your hotel. You can also write directly to ama@nutrapel.com.mx or call +52 777 327 5432.