Heritage Collection by Nutrapél

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Frequently asked questions

Who manufactures Heritage Collection amenities?

Heritage Collection is the professional amenities line by Nutrapél, a Mexican company specializing in the manufacture of professional hair products. We work with our own formulas and control every stage of the process, from manufacturing to delivery, to give you a direct service with no intermediaries on every hotel project.

What products do both lines include?

The line is made up of five professional formulas: shampoo, conditioner, shower gel, hand wash and body lotion. Every product is available in 300 ml dispensers and comes with a 1 L refill presentation. To complement the presentation we have four products in 90 ml travel size: sunscreen, insect repellent and two hair treatments. We also offer brackets for 2 or 3 of the 300 ml products, ideal for arranging the dispensers neatly.

What ingredients do the formulas use?

The whole bath line is built on hyaluronic acid, and each product is complemented by a special ingredient: coconut oil for the shampoo, argan oil for the conditioner, amino acids for the shower gel and the hand wash, and olive oil for the body lotion.

Can I put my hotel's logo on the labels?

Yes. The bottle and the formula stay the same; what gets customized is the label, where your hotel's logo and visual identity are integrated. Printing is in black ink, which is how it is produced at the plant. The entire system — 300 ml dispensers, 1 L refills and travel formats — supports custom labels.

How does the customization process work?

Very simple: you send us your hotel's logo in high resolution and we present a few design proposals. Once you have chosen one, we send a physical sample to an address of your choice for approval. Once approved, we can start production.

Can I see how my brand would look before committing?

Yes, in two ways. From the website configurator you can upload your hotel's logo and see straight away how it would look applied to the line, and download a PDF with the proposal. And before production begins, we make a physical sample with your label so you can see it and approve it.

Are 300 ml refillable dispensers better than single-use bottles?

The Heritage system is built around the refillable dispenser. The 300 ml dispenser stays installed on the wall bracket and is topped up only from the 1 L container. That means fewer emergency purchases, less waste and less time spent replacing single-use bottles in every room.

How are the dispensers refilled? Is it more work for housekeeping?

It is less work. The dispenser is not swapped: it stays on its bracket and the team refills it in seconds from the 1 L container, with no bottle changes and no unnecessary waste. The cycle is always the same and the bathroom looks like day one.

How are the dispensers installed in the bathroom?

On wall brackets, available for 2 or 3 dispensers. They stay fixed, tidy and secure — in the shower or by the sink — and keep bottles from moving or falling.

How quickly do you respond to an inquiry?

We reply within 24 business hours. The first contact is to understand your project; then we define products, formats and customization, and you receive a sample and a proposal for your hotel. You can also write directly to ama@nutrapel.com.mx or call +52 777 327 5432.